.tum-support-hub-attachments {
	margin-top: 18px;
	padding: 16px 18px;
	border-radius: 12px;
	border: 1px solid rgba(148, 163, 184, 0.35);
	background: #f8fafc;
	display: flex;
	flex-direction: column;
	gap: 4px;
}

.tum-support-hub-attachments__label {
	font-size: 0.95rem;
	font-weight: 600;
	color: #0f172a;
}

.tum-support-hub-attachments__controls {
	display: flex;
	align-items: center;
	gap: 12px;
}

.tum-support-hub-attachments__button {
	padding: 8px 16px;
	border: 1px solid rgba(79, 70, 229, 0.2);
	background: #ffffff;
	color: #1e1b4b;
	border-radius: 8px;
	font-size: 0.9rem;
	font-weight: 600;
	transition: background 0.2s ease, border-color 0.2s ease;
	cursor: pointer;
}

.tum-support-hub-attachments__button:hover,
.tum-support-hub-attachments__button:focus-visible {
	background: #eef2ff;
	border-color: rgba(79, 70, 229, 0.4);
}

.tum-support-hub-attachments__hint {
	font-size: 0.8rem;
	color: #64748b;
}

.tum-support-hub-attachments__input {
	position: absolute;
	width: 1px;
	height: 1px;
	opacity: 0;
	overflow: hidden;
	clip: rect(0, 0, 0, 0);
	clip-path: inset(50%);
	border: 0;
	padding: 0;
	margin: 0;
}

.tum-support-hub-attachments__note {
	margin: 0;
	font-size: 0.78rem;
	color: #64748b;
}

.tum-support-hub-attachments__list {
	display: flex;
	flex-wrap: wrap;
	gap: 10px;
	margin: 4px 0;
}

.tum-support-hub-attachments__item {
	position: relative;
	width: 104px;
	border-radius: 10px;
	border: 1px solid rgba(148, 163, 184, 0.35);
	overflow: hidden;
	background: #ffffff;
	box-shadow: 0 1px 3px rgba(15, 23, 42, 0.08);
	transition: opacity 0.2s ease;
}

.tum-support-hub-attachments__item.is-uploading {
	opacity: 0.6;
	pointer-events: none;
}

.tum-support-hub-attachments__item.is-uploading::after {
	content: '';
	position: absolute;
	top: 50%;
	left: 50%;
	width: 24px;
	height: 24px;
	margin: -12px 0 0 -12px;
	border: 3px solid rgba(148, 163, 184, 0.3);
	border-top-color: #3b82f6;
	border-radius: 50%;
	animation: tum-spinner 0.8s linear infinite;
	z-index: 10;
}

@keyframes tum-spinner {
	0% {
		transform: rotate(0deg);
	}
	100% {
		transform: rotate(360deg);
	}
}

.tum-support-hub-attachments__thumb {
	display: block;
	width: 100%;
	height: 72px;
	object-fit: cover;
	background: #e2e8f0;
}

.tum-support-hub-attachments__thumb-placeholder {
	display: flex;
	align-items: center;
	justify-content: center;
	width: 100%;
	height: 72px;
	background: linear-gradient(135deg, #e2e8f0 0%, #cbd5e1 100%);
	color: #64748b;
	font-size: 28px;
}

.tum-support-hub-attachments__meta {
	padding: 6px 8px 8px;
	display: flex;
	flex-direction: column;
	gap: 2px;
}

.tum-support-hub-attachments__filename {
	font-size: 0.72rem;
	font-weight: 600;
	color: #0f172a;
	line-height: 1.2;
	word-break: break-word;
}

.tum-support-hub-attachments__filesize {
	font-size: 0.7rem;
	color: #64748b;
}

.tum-support-hub-attachments__remove {
	position: absolute;
	top: 4px;
	right: 4px;
	border: none;
	background: rgba(15, 23, 42, 0.75);
	color: #ffffff;
	width: 22px;
	height: 22px;
	border-radius: 9999px;
	font-size: 14px;
	line-height: 22px;
	text-align: center;
	padding: 0;
	cursor: pointer;
	transition: background 0.2s ease;
}

.tum-support-hub-attachments__remove:hover,
.tum-support-hub-attachments__remove:focus-visible {
	background: rgba(239, 68, 68, 0.85);
}

.tum-support-hub-attachments__messages {
	font-size: 0.78rem;
	color: #b91c1c;
}

.tum-support-hub-attachments__progress {
	font-size: 0.78rem;
	color: #3b82f6;
	margin: 4px 0;
}
.tum-support-hub-sr-only {
	position: absolute;
	width: 1px;
	height: 1px;
	padding: 0;
	margin: -1px;
	overflow: hidden;
	clip: rect(0, 0, 0, 0);
	white-space: nowrap;
	border: 0;
}

.tum-support-hub-comment-attachments {
	margin-top: 20px;
	padding: 20px;
	background: linear-gradient(135deg, rgba(241, 245, 249, 0.85) 0%, rgba(226, 232, 240, 0.9) 100%);
	border: 1px solid rgba(15, 23, 42, 0.05);
	border-radius: 16px;
	position: relative;
	overflow: hidden;
}

.tum-support-hub-comment-attachments::before {
	content: '';
	position: absolute;
	inset: 0;
	background: radial-gradient(circle at top left, rgba(99, 102, 241, 0.15), transparent 55%);
	opacity: 0.8;
	pointer-events: none;
}

.tum-support-hub-comment-attachments__title {
	position: relative;
	display: flex;
	align-items: center;
	gap: 10px;
	margin-bottom: 18px;
	font-size: 0.95rem;
	font-weight: 600;
	color: #0f172a;
}

.tum-support-hub-comment-attachments__title::before {
	content: '';
	display: inline-flex;
	width: 36px;
	height: 36px;
	border-radius: 12px;
	background: rgba(99, 102, 241, 0.12);
	mask: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' fill='%230f172a' viewBox='0 0 24 24'%3E%3Cpath d='M21 15a1 1 0 0 1-.71-.29l-5.29-5.29-3.29 3.3a1 1 0 0 1-1.42 0l-3-3-5.29 5.29a1 1 0 1 1-1.41-1.41l6-6a1 1 0 0 1 1.42 0l3 3 3.29-3.3a1 1 0 0 1 1.42 0l6 6a1 1 0 0 1-.71 1.7Z'/%3E%3C/svg%3E") center / 18px 18px no-repeat;
}

.tum-support-hub-comment-attachments__list {
	position: relative;
	z-index: 1;
	display: grid;
	grid-template-columns: repeat(auto-fill, minmax(160px, 1fr));
	gap: 16px;
}

.tum-support-hub-comment-attachment {
	border: 0;
	padding: 12px;
	background: rgba(255, 255, 255, 0.9);
	backdrop-filter: blur(6px);
	border-radius: 16px;
	box-shadow: 0 8px 18px rgba(15, 23, 42, 0.08);
	cursor: pointer;
	transition: transform 0.25s ease, box-shadow 0.25s ease, border-color 0.25s ease;
	display: flex;
	flex-direction: column;
	gap: 12px;
	position: relative;
}

.tum-support-hub-comment-attachment::after {
	content: '';
	position: absolute;
	inset: 0;
	border-radius: inherit;
	border: 1px solid rgba(99, 102, 241, 0.08);
	opacity: 0;
	transition: opacity 0.25s ease;
}

.tum-support-hub-comment-attachment:focus-visible {
	outline: none;
	transform: translateY(-2px);
	box-shadow: 0 12px 24px rgba(99, 102, 241, 0.2);
}

.tum-support-hub-comment-attachment:hover {
	transform: translateY(-4px);
	box-shadow: 0 16px 28px rgba(15, 23, 42, 0.18);
}

.tum-support-hub-comment-attachment:hover::after,
.tum-support-hub-comment-attachment:focus-visible::after {
	opacity: 1;
}

.tum-support-hub-comment-attachment__preview {
	display: flex;
	justify-content: center;
	align-items: center;
	background: rgba(15, 23, 42, 0.04);
	border-radius: 12px;
	padding: 10px;
	min-height: 120px;
}

.tum-support-hub-comment-attachment__image {
	display: block;
	max-width: 100%;
	max-height: 120px;
	height: auto;
	border-radius: 10px;
	object-fit: cover;
}

.tum-support-hub-comment-attachment__meta {
	display: flex;
	flex-direction: column;
	gap: 6px;
	font-size: 0.85rem;
	color: #334155;
}

.tum-support-hub-comment-attachment__name {
	font-weight: 600;
	color: #0f172a;
	word-break: break-word;
}

.tum-support-hub-comment-attachment__size {
	font-size: 0.75rem;
	color: #64748b;
}

body.tum-support-hub-has-attachment-viewer {
	overflow: hidden;
}

.tum-support-hub-attachment-viewer {
	position: fixed;
	inset: 0;
	display: none;
	align-items: center;
	justify-content: center;
	z-index: 9999;
}

.tum-support-hub-attachment-viewer.is-open {
	display: flex;
}

.tum-support-hub-attachment-viewer__backdrop {
	position: absolute;
	inset: 0;
	background: rgba(15, 23, 42, 0.65);
}

.tum-support-hub-attachment-viewer__dialog {
	position: relative;
	max-width: 90vw;
	max-height: 90vh;
	background: #ffffff;
	border-radius: 16px;
	box-shadow: 0 25px 45px rgba(15, 23, 42, 0.25);
	overflow: hidden;
	z-index: 1;
	padding: 24px;
}

.tum-support-hub-attachment-viewer__close {
	position: absolute;
	top: 12px;
	right: 12px;
	border: 0;
	background: rgba(15, 23, 42, 0.08);
	border-radius: 999px;
	color: #0f172a;
	width: 36px;
	height: 36px;
	font-size: 22px;
	line-height: 1;
	cursor: pointer;
	transition: background 0.2s ease, transform 0.2s ease;
}

.tum-support-hub-attachment-viewer__close:hover {
	background: rgba(99, 102, 241, 0.18);
	transform: scale(1.05);
}

.tum-support-hub-attachment-viewer__close:focus-visible {
	outline: 2px solid #6366f1;
	outline-offset: 3px;
}

.tum-support-hub-attachment-viewer__body {
	display: flex;
	flex-direction: column;
	align-items: center;
	gap: 16px;
}

.tum-support-hub-attachment-viewer__figure {
	margin: 0;
	max-width: 80vw;
	max-height: 70vh;
	display: flex;
	flex-direction: column;
	gap: 12px;
	align-items: center;
}

.tum-support-hub-attachment-viewer__image {
	max-width: 80vw;
	max-height: 60vh;
	width: auto;
	height: auto;
	border-radius: 12px;
	box-shadow: 0 18px 30px rgba(15, 23, 42, 0.22);
}

.tum-support-hub-attachment-viewer__caption {
	font-size: 14px;
	color: #334155;
	text-align: center;
}

.tum-support-hub-attachment-viewer__status {
	font-size: 14px;
	color: #1f2937;
	text-align: center;
}

.tum-support-hub-attachment-viewer__status.is-error {
	color: #dc2626;
}
.tum-support-hub-customer-tickets {
	margin-bottom: 32px;
}

.tum-support-hub-customer-ticket-list {
	list-style: none;
	margin: 0;
	padding: 0;
    position: relative;
	gap: 16px;
}

.tum-support-hub-customer-ticket {
    background: linear-gradient(135deg, rgba(248, 250, 252, 0.95) 0%, rgba(241, 245, 249, 0.85) 100%);
    border: 1px solid rgba(15, 23, 42, 0.08);
    border-radius: 0;
    padding: 21px 27px;
    padding-top: 21px;
    box-shadow: 0 8px 18px rgba(15, 23, 42, 0.05);
    transition: border-color 0.2s 
ease, box-shadow 0.2s 
ease, transform 0.2s 
ease;
    margin-top: 37px;
    position: relative;
    padding-top: 30px;
}


.tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--new{
    background-color:green !important;
}
.tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--answered{
    background-color:#EC6326 !important;
}
.tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--user-replied{
    background-color:#222 !important;

}

.tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--closed{
      background-color:#eee !important;
    color: #222 !important;  
}


.tum-support-dashboard .tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--new{
    background-color:#EC6326 !important;
}
.tum-support-dashboard .tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--answered{
    background-color:#EC6326 !important;
}
.tum-support-dashboard .tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--replied{
    background-color:#222 !important;
}
.tum-support-dashboard .tum-support-hub-customer-ticket__status.tum-support-hub-customer-ticket__status--closed{
      background-color:#eee !important;
    color: #222 !important;  
}

.tum-support-dashboard h4{
    margin-bottom: 0;
}

.tum-support-hub-customer-ticket.is-active {
	transform: translateY(-2px);
}

.tum-support-hub-customer-ticket__link {
	text-decoration: none;
	display: flex;
	flex-direction: column;
	gap: 6px;
}

.tum-support-hub-customer-ticket__title {
	font-weight: 600;
	color: #0f172a;
	font-size: 1rem;
	line-height: 1.4;
}


.tum-support-hub-agent-assign__controls{
    display: flex;
    position: relative;
}

.tum-support-hub-agent-assign__button.is-hidden{
    display: none;
}

.tum-support-hub-customer-ticket__status {
    font-size: 0.85rem;
    font-weight: 400;
    color: #fff;
    background-color: #EC6326;
    border-radius: 999px;
    padding: 3px 20px;
    width: fit-content;
    margin-top: 10px;
    position: absolute;
    top: -25px;
    left: -5px;
    text-align: center;
    border-radius: 0 10px;
}

.tum-support-hub-customer-ticket:hover {
	transform: translateY(-3px);
}

.tum-support-hub-agent-assign{
    display: flex;
}


.tum-support-hub-form-wrap h1, .tum-support-hub-form-wrap h2, .tum-support-hub-form-wrap h3, .tum-support-hub-form-wrap  h4, .tum-support-hub-form-wrap h5, .tum-support-hub-form-wrap h6 {
    margin-bottom: 10px;
    line-height: 1.7;
}

.tum-support-hub-form-wrap {
	background-color: #fff;
	border: 1px solid rgba(17, 24, 39, 0.08);
	border-radius: 16px;
	padding: 40px;
	position: relative;
	overflow: hidden;
}

.tum-support-hub-badge--status {
	background: #dbeafe;
	color: #1e40af;
}

.tum-support-hub-status-select-wrap {
	display: flex;
	align-items: center;
	gap: 8px;
}

.tum-support-hub-status-select {
	padding: 4px 8px;
	border: 1px solid rgba(148, 163, 184, 0.35);
	border-radius: 6px;
	background: #ffffff;
	font-size: 0.875rem;
	color: #0f172a;
	cursor: pointer;
	transition: border-color 0.2s ease;
}

.tum-support-hub-status-select:hover,
.tum-support-hub-status-select:focus {
	border-color: #3b82f6;
	outline: none;
}

.tum-support-hub-status-save {
    padding: 4px 12px;
    border: none;
    border-radius: 6px;
    background: #eee;
    color: #222;
    font-size: 0.875rem;
    font-weight: 500;
    cursor: pointer;
    transition: background 0.2s 
ease;
    height: 43px;
    min-width: 99px;
}

.tum-support-hub-status-save:hover:not(:disabled) {
	background: #E4ECF9;
}

.tum-support-hub-status-save:disabled {
	opacity: 0.5;
	cursor: not-allowed;
}

.tum-support-hub-status-select-wrap--table {
	gap: 6px;
}

.tum-support-hub-status-select--table {
	padding: 3px 6px;
	font-size: 0.8125rem;
}

.tum-support-hub-status-save--table {
	padding: 3px 10px;
	font-size: 0.8125rem;
}

.tum-support-hub-form-wrap select {
    border: 1px solid #ddd;
    background-color: #fff;
    color: #222;
    font-weight: 400;
}

.tum-support-hub-header {
	margin-bottom: 32px;
}

.tum-support-hub-title {
	font-size: 1.75rem;
	font-weight: 600;
	margin: 0 0 12px;
	color: var(--templines-heading-color, #0f172a);
}

.tum-support-hub-description {
	margin: 0;
	color: var(--templines-text-color, #475569);
	font-size: 1rem;
	line-height: 1.6;
}

.tum-support-hub-form {
    display: grid;
    gap: 20px;
    border: 1px solid rgba(17, 24, 39, 0.1);
    padding: 40px;
}

.tum-support-hub-tickets {
	display: grid;
	gap: 28px;
	margin-bottom: 36px;
}

.tum-support-hub-tickets-section {
    position: relative;
}

.tum-support-hub-tickets-heading {
	margin: 0 0 18px;
	font-size: 1.25rem;
	font-weight: 600;
	color: var(--templines-heading-color, #0f172a);
}

.tum-support-hub-detail-top {
	display: flex;
	justify-content: space-between;
	align-items: center;
	gap: 16px;
}

.tum-support-hub-detail-top-primary {
	display: flex;
	flex-direction: column;
	align-items: flex-start;
	gap: 12px;
    width: 100%;
}

.tum-support-hub-detail-top-badges {
	display: inline-flex;
	align-items: center;
	gap: 8px;
}

.tum-support-hub-detail-header {
  display: flex;
  flex-direction: column;
  gap: 18px;
  background: #fff;
  padding: 20px;
  margin-bottom: 50px;
  border-bottom: 1px dashed #222;
}

.tum-support-hub-detail-primary {
	display: flex;
	flex-direction: column;
	gap: 14px;
}

.tum-support-hub-detail-meta {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(40%, 1fr));
    gap: 3%;
    margin-bottom: 24px;
    align-items: stretch;
    margin-bottom: 0;
}


.tum-support-hub-detail-top + .tum-support-hub-detail-meta{
    display: none;
}



.tum-support-hub-agent-assign__label{
    min-width: 120px;
    padding-top: 10px;
}

.tum-support-hub-meta-label {
    font-size: 0.8rem;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    color: rgba(15, 23, 42, 0.6);
    font-weight: 500;
}

.tum-support-hub-meta-value {
    font-size: 1rem;
    font-weight: 500;
    color: var(--templines-heading-color, #0f172a);
    word-break: break-word;
    line-height: 1.5;
    padding-left: 10px;
}

.tum-support-hub-meta-value .tum-support-hub-comment-badge {
	margin-left: 0.5rem;
}

@media (max-width: 640px) {
	.tum-support-hub-detail-meta {
		grid-template-columns: 1fr;
		gap: 14px;
	}
	.tum-support-hub-meta-item {
		padding: 14px 16px;
	}
}

.tum-support-hub-badge {
    display: inline-flex;    
    align-items: center;
    justify-content: center;
    padding: 4px 12px;
    border-radius: 10px 0 10px;
    font-weight: 400;
    font-size: 0.85rem;
    background: #EC6326;
    color: #fff;
    position: absolute;
    top: -40px;
    left: -40px;
    min-width: 100px;
}

.tum-support-hub-action {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	padding: 10px 18px;
	border-radius: 10px;
	font-weight: 500;
	font-size: 0.95rem;
	text-decoration: none;
	transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.tum-support-hub-detail-reply{
    position: relative;
}


.tum-support-hub-action.tum-support-hub-action--danger{
    border: 1px solid #222;
    position: absolute;
    right: 0;
    top: 55px;
    transition: transform 0.2s 
ease, box-shadow 0.2s 
ease;
    border-radius: 0;
}


.tum-support-hub-action.tum-support-hub-action--danger:hover{
    background-color: #eee;
}

.tum-support-hub-action-icon {
	align-items: center;
	display: inline-flex;
	justify-content: center;
}

.tum-support-hub-action-icon-svg {
	width: 16px;
	height: 16px;
	display: block;
}

.tum-support-hub-action-icon-svg path {
	fill: currentColor;
}

.tum-support-hub-action--close.is-disabled {
	opacity: 0.55;
	cursor: not-allowed;
	background-color: #f5f5f5;
	color: #999;
	box-shadow: none;
	border-color: #ddd;
}

.tum-support-hub-action--primary {
    background: #E5EFF7;
    color: #222 !important;
    border: 0;
    margin-bottom: 0;
    min-width: 144px;
}


.tum-support-hub-action-text{
    padding: 0 5px;
}

.tum-support-hub-ticket-subject{
    width: 300px;
}

.tum-support-hub-agent-assign__button{
    display: inline-flex;
    align-items: center;
    gap: 6px;
    border-radius: 8px;
    transition: box-shadow 0.2s 
ease;
    position: absolute;
    bottom: -10px;
    right: 76px;
}


.tum-support-hub-ticket-subject a{
    color: #222;
    display: inline-block;
    font-weight: 500;
    line-height: 1.7;
    font-size: 16px;
}

.tum-support-hub-ticket-subject a:hover{
    opacity: 0.8;
}

.tum-support-hub-action--primary:hover {
	transform: translateY(-1px);
}

.tum-support-hub-tickets-heading,.tum-support-hub-detail-subheading{
	padding-top: 30px;
}

.tum-support-hub-user-key__details {
	margin-top: 16px;
}

.tum-user-key-detail__list {
	list-style: none;
	margin: 0;
	padding: 0;
	display: grid;
	gap: 12px;
}

.tum-user-key-detail {
	display: flex;
	flex-wrap: wrap;
	gap: 10px;
	align-items: baseline;
	padding: 12px 14px;
	border-radius: 12px;
	background: linear-gradient(135deg, rgba(248, 250, 252, 0.95) 0%, rgba(241, 245, 249, 0.88) 100%);
	border: 1px solid rgba(15, 23, 42, 0.08);
}

.tum-user-key-detail__label {
	font-size: 0.8rem;
	font-weight: 600;
	letter-spacing: 0.06em;
	text-transform: uppercase;
	color: rgba(15, 23, 42, 0.6);
}

.tum-user-key-detail__value {
	font-size: 0.96rem;
	font-weight: 500;
	color: #0f172a;
}

.tum-user-key-detail__value--support-status {
	padding: 4px 12px;
	border-radius: 999px;
	font-size: 0.85rem;
	letter-spacing: 0.05em;
	text-transform: uppercase;
}

.tum-user-key-detail__value--support-status.is-active {
	background: rgba(16, 185, 129, 0.18);
	border: 1px solid rgba(16, 185, 129, 0.4);
	color: #047857;
}

.tum-user-key-detail__value--support-status.is-expired {
	background: rgba(248, 113, 113, 0.2);
	border: 1px solid rgba(248, 113, 113, 0.45);
	color: #b91c1c;
}

.tum-support-hub-user-key__summary {
	display: grid;
	gap: 12px;
	margin-top: 18px;
	padding: 16px 20px;
	border-radius: 16px;
	border: 1px solid rgba(15, 23, 42, 0.08);
	background: linear-gradient(135deg, rgba(241, 245, 249, 0.85) 0%, #ffffff 100%);
	box-shadow: 0 14px 32px rgba(15, 23, 42, 0.12);
	position: relative;
	overflow: hidden;
}

.tum-support-hub-user-key__summary::before {
	content: '';
	position: absolute;
	inset: 0;
	border-radius: inherit;
	background: linear-gradient(120deg, rgba(59, 130, 246, 0.15) 0%, rgba(16, 185, 129, 0.18) 100%);
	opacity: 0.65;
	pointer-events: none;
}

.tum-support-hub-user-key__summary.is-expired {
	border-color: rgba(185, 28, 28, 0.4);
	box-shadow: 0 16px 34px rgba(185, 28, 28, 0.22);
}

.tum-support-hub-user-key__summary.is-expired::before {
	background: linear-gradient(135deg, rgba(248, 113, 113, 0.25) 0%, rgba(127, 29, 29, 0.3) 100%);
}

.tum-support-hub-user-key__summary > * {
	position: relative;
	z-index: 1;
}

.tum-support-hub-user-key__summary-item {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    align-items: center;
    justify-content: flex-start;
    padding: 6px 0;
    border-top: 1px solid rgba(15, 23, 42, 0.08);
    align-content: center;
}

.tum-support-hub-user-key__summary-item:first-child {
	border-top: none;
	padding-top: 0;
}

.tum-support-hub-user-key__summary-label {
	font-size: 0.82rem;
	font-weight: 600;
	letter-spacing: 0.08em;
	text-transform: uppercase;
	color: rgba(15, 23, 42, 0.62);
	flex: 0 0 auto;
}

.tum-support-hub-user-key__summary-value {
	font-size: 0.98rem;
	font-weight: 600;
	color: #0f172a;
	flex: 1 1 auto;
	text-align: left;
}

.tum-support-hub-user-key__summary-value--status {
    padding: 3px 10px;
    border-radius: 999px;
    font-size: 0.82rem;
    letter-spacing: 0.05em;
    text-transform: uppercase;
    text-align: center;
    display: inline-block;
    max-width: fit-content;
}

.tum-support-hub-user-key__summary-value--status.is-active {
	background: rgba(16, 185, 129, 0.18);
	border: 1px solid rgba(16, 185, 129, 0.45);
	color: #047857;
}

.tum-support-hub-user-key__summary-value--status.is-expired {
	background: rgba(248, 113, 113, 0.18);
	border: 1px solid rgba(248, 113, 113, 0.45);
	color: #b91c1c;
}

@media (max-width: 640px) {
	.tum-support-hub-user-key__summary {
		padding: 14px 16px;
		gap: 10px;
	}

	.tum-support-hub-user-key__summary-item {
		flex-direction: column;
		align-items: flex-start;
		text-align: left;
	}

	.tum-support-hub-user-key__summary-value {
		text-align: left;
	}

	.tum-support-hub-user-key__summary-value--status {
		align-self: flex-start;
	}
}

.tum-support-hub-user-key__details-trigger {
	margin-top: 14px;
	padding: 10px 16px;
	border-radius: 10px;
	border: 1px solid rgba(15, 23, 42, 0.14);
	background: #fff;
	color: #0f172a;
	font-weight: 500;
	cursor: pointer;
	transition: box-shadow 0.2s ease, transform 0.2s ease;
    display: none !important;
}

.tum-support-hub-user-key__details-trigger:hover {
	box-shadow: 0 8px 20px rgba(15, 23, 42, 0.12);
	transform: translateY(-1px);
}

.tum-support-hub-user-key__modal {
	position: fixed;
	top: 0;
	left: 0;
	width: 100%;
	height: 100%;
	z-index: 9999;
	display: none;
}

.tum-support-hub-user-key__modal[aria-hidden="false"] {
	display: block;
}

.tum-support-hub-user-key-modal__backdrop {
	position: absolute;
	top: 0;
	left: 0;
	width: 100%;
	height: 100%;
	background: rgba(15, 23, 42, 0.45);
}

.tum-support-hub-user-key-modal__dialog {
	position: absolute;
	top: 50%;
	left: 50%;
	transform: translate(-50%, -50%);
	width: min(520px, calc(100% - 32px));
	background: #fff;
	border-radius: 16px;
	box-shadow: 0 24px 56px rgba(15, 23, 42, 0.2);
	padding: 28px;
	max-height: calc(100% - 80px);
	overflow: hidden;
	display: flex;
	flex-direction: column;
	gap: 18px;
}

.tum-support-hub-user-key-modal__title {
	margin: 0;
	font-size: 1.25rem;
	font-weight: 600;
	color: #0f172a;
}

.tum-support-hub-user-key-modal__content {
	overflow-y: auto;
	padding-right: 6px;
}

.tum-support-hub-user-key-modal__close {
	position: absolute;
	top: 14px;
	right: 14px;
	background: none;
	border: none;
	font-size: 1.5rem;
	line-height: 1;
	cursor: pointer;
	color: rgba(15, 23, 42, 0.6);
}

.tum-support-hub-user-key-modal__close:hover {
	color: #0f172a;
}

.tum-support-hub-tickets-table {
    width: 100%;
    border-collapse: collapse;
    font-size: 0.95rem;
    margin-bottom: 0;
    border-bottom: 1px solid rgba(15, 23, 42, 0.08);
    table-layout: fixed;
    background: rgba(15, 23, 42, 0.03);
}

.tum-support-hub-tickets-table th,
.tum-support-hub-tickets-table td {
	padding: 12px 14px;
	text-align: left;
	border-bottom: 1px solid rgba(15, 23, 42, 0.08);
}

.tum-support-hub-tickets-table th {
    font-weight: 600;
    color: #fff;
    width: fit-content;
    min-width: 150px;
    word-wrap: normal;
    background-color: #222;
}

.tum-support-hub-tickets-table tr:last-child td {
	border-bottom: none;
}

.tum-support-hub-ticket-subject {
	font-weight: 600;
}

.tum-support-hub-ticket-subject a {
	color: inherit;
	text-decoration: none;
	box-shadow: inset 0 0px 0 rgba(0, 0, 0, 0.8);
	transition: color 0.25s ease, box-shadow 0.25s ease;
}

.tum-support-hub-ticket-subject a:hover,
.tum-support-hub-ticket-subject a:focus {
	color: var(--templines-heading-color, #222);
	box-shadow: inset 0 -1px 0 var(--templines-primary-color, #222);
}

.tum-support-hub-ticket-status {
	font-weight: 600;
	color: #6366f1;
}

.tum-support-hub-ticket-order {
	font-family: 'DM Sans', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
}

.tum-support-hub-empty {
	margin: 0;
	color: var(--templines-text-color, #64748b);
	font-size: 0.95rem;
}

.tum-support-hub-field-help {
	margin: 4px 0 0;
	font-size: 0.85rem;
	color: var(--templines-text-color, #64748b);
}

.tum-support-hub-comment-attachments__list {
	display: grid;
	grid-template-columns: repeat(auto-fill, minmax(160px, 1fr));
	gap: 12px;
}

.tum-support-hub-translation {
    text-align: right;
    margin-top: 16px;
    display: flex;
    gap: 10px;
    flex-direction: column;
}

.tum-support-hub-translation__button {
align-self: end;
    width: 50px;
    height: 50px;
    border-radius: 50%;
    background: none;
    border: none;
    color: #0284c7;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: transform 0.2s 
ease, box-shadow 0.2s 
ease, background-color 0.2s 
ease;
    padding: 0;
}

.tum-support-hub-translation__button:hover,
.tum-support-hub-translation__button:focus {
	transform: translateY(-1px);
}

.tum-support-hub-translation__button.is-loading {
	opacity: 0.65;
	cursor: progress;
	box-shadow: none;
}

.tum-support-hub-translation__icon {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 50px;
	height: 50px;
}

.tum-support-hub-translation__svg {
	width: 50px;
	height: 50px;
	display: block;
}

.tum-support-hub-translation__panel {
	border: 1px solid rgba(15, 23, 42, 0.12);
	background-color: rgba(241, 245, 249, 0.6);
	border-radius: 12px;
	padding: 16px;
	display: grid;
	gap: 14px;
}

.tum-support-hub-translation__panel[hidden] {
	display: none;
}

.tum-support-hub-translation__title {
	margin: 0;
	font-size: 16px;
	font-weight: 700;
	color: #0f172a;
}

.tum-support-hub-translation__section {
	display: grid;
	gap: 6px;
}

.tum-support-hub-translation__label {
	font-size: 12px;
	font-weight: 700;
	letter-spacing: 0.08em;
	text-transform: uppercase;
	color: rgba(15, 23, 42, 0.6);
}

.tum-support-hub-translation__value {
	margin: 0;
	font-size: 15px;
	line-height: 1.6;
	color: #0f172a;
}

.tum-support-hub-translation__status {
	margin: 0;
	font-size: 14px;
	color: #0f172a;
}

.tum-support-hub-translation__status.is-error {
	color: #b91c1c;
}

.tum-support-hub-field {
	display: flex;
	flex-direction: column;
	gap: 8px;
}

.tum-support-hub-field label {
	font-weight: 500;
	color: var(--templines-heading-color, #0f172a);
	font-size: 0.95rem;
}

.tum-support-hub-field input[type="text"],
.tum-support-hub-field input[type="number"],
.tum-support-hub-field textarea,
.tum-support-hub-field select {
	border: 1px solid rgba(15, 23, 42, 0.15);
	border-radius: 12px;
	padding: 12px 16px;
	font-size: 1rem;
	color: var(--templines-heading-color, #0f172a);
	background-color: #ffffff;
	transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.tum-support-hub-field textarea {
	min-height: 160px;
	resize: vertical;
}

.tum-support-hub-field input:focus,
.tum-support-hub-field textarea:focus,
.tum-support-hub-field select:focus {
	outline: none;
	border-color: #6366f1;
	box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.12);
}

.tum-support-hub-checkbox-group {
	display: flex;
	flex-wrap: wrap;
	gap: 12px 20px;
}

.tum-support-hub-checkbox {
	display: inline-flex;
	align-items: center;
	gap: 10px;
	background-color: #ffffff;
	border: 1px solid rgba(15, 23, 42, 0.12);
	border-radius: 12px;
	padding: 10px 16px;
	cursor: pointer;
	transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.tum-support-hub-checkbox input {
	accent-color: #6366f1;
}

.tum-support-hub-submit {
    justify-self: flex-start;
    padding: 14px 28px;
    border-radius: 10px;
    background: #0073aa;
    color: #ffffff !important;
    font-weight: 600;
    font-size: 1rem;
    border: none;
    cursor: pointer;
    transition: transform 0.2s 
ease, box-shadow 0.2s 
ease;
}

.tum-support-hub-submit:hover {
	transform: translateY(-1px);
	box-shadow: 0 12px 20px rgba(99, 102, 241, 0.25);
}

.tum-support-hub-submit.is-loading {
	opacity: 0.7;
	cursor: progress;
}

.tum-support-hub-ai {
	position: relative;
	display: grid;
	gap: 12px;
}

.tum-support-hub-ai textarea {
	min-height: 160px;
	resize: vertical;
}

.tum-support-hub-ai__button {
    justify-self: start;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 0;
    border-radius: 999px;
    background-color: transparent !important;
    color: #0284c7;
    font-weight: 600;
    border: none;
    transition: transform 0.2s 
ease, box-shadow 0.2s 
ease, background-color 0.2s 
ease;
    position: absolute;
    right: 10px;
    top: 100px;
    cursor: pointer;
}

.tum-support-hub-ai__button:hover,
.tum-support-hub-ai__button:focus {
	transform: translateY(-1px);
}

.tum-support-hub-ai__button:disabled {
	opacity: 0.6;
	cursor: not-allowed;
	box-shadow: none;
}

.tum-support-hub-ai__icon {
	display: inline-flex;
	align-items: center;
	justify-content: center;
    width: 40px;
    height: 40px;
    display: block;
}

.tum-support-hub-ai__svg {
    width: 40px;
    height: 40px;
    display: block;
	display: block;
}

.tum-support-hub-ai__label {
	font-size: 0.95rem;
    display: none;
}

.tum-support-hub-ai__panel {
	border: 1px solid rgba(99, 102, 241, 0.25);
	border-radius: 10px;
	padding: 16px;
	background-color: rgba(247, 249, 255, 0.92);
	display: grid;
	gap: 12px;
}

.tum-support-hub-ai__status {
	margin: 0;
	font-size: 14px;
	color: #1f2937;
}

.tum-support-hub-ai__status.is-error {
	color: #dc2626;
}

.tum-support-hub-ai__suggestion {
	white-space: pre-wrap;
	font-size: 15px;
	line-height: 1.6;
	color: #111827;
	background-color: #ffffff;
	border-radius: 8px;
	padding: 12px 14px;
	border: 1px solid rgba(209, 213, 219, 0.8);
}

.tum-support-hub-ai__actions {
	display: flex;
	flex-wrap: wrap;
	gap: 12px;
}

.tum-support-hub-ai__apply,
.tum-support-hub-ai__dismiss {
	padding: 10px 18px;
	border-radius: 8px;
	font-weight: 600;
	border: none;
	cursor: pointer;
	transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.tum-support-hub-ai__apply {
	background-color: #16a34a;
	color: #ffffff;
}

.tum-support-hub-ai__dismiss {
	background-color: rgba(15, 23, 42, 0.08);
	color: #1f2937;
}

.tum-support-hub-ai__apply:hover,
.tum-support-hub-ai__apply:focus {
	transform: translateY(-1px);
	box-shadow: 0 8px 16px rgba(22, 163, 74, 0.2);
}

.tum-support-hub-ai__dismiss:hover,
.tum-support-hub-ai__dismiss:focus {
	transform: translateY(-1px);
	box-shadow: 0 8px 16px rgba(15, 23, 42, 0.15);
}

.tum-support-hub-ai.is-ai-open .tum-support-hub-ai__panel {
	animation: tum-support-hub-ai-fade-in 0.18s ease;
}

@keyframes tum-support-hub-ai-fade-in {
	from {
		opacity: 0;
		transform: translateY(4px);
	}
	to {
		opacity: 1;
		transform: translateY(0);
	}
}

.tum-support-hub-message {
	display: none;
	margin-top: 16px;
	padding: 14px 18px;
	border-radius: 12px;
	font-size: 0.95rem;
	font-weight: 500;
}

.tum-support-hub-message.is-visible {
	display: block;
}

.tum-support-hub-message.is-success {
	background-color: rgba(74, 222, 128, 0.15);
	color: #166534;
}

.tum-support-hub-message.is-error {
	background-color: rgba(248, 113, 113, 0.15);
	color: #991b1b;
}

.tum-support-hub-comment-list {
	list-style: none;
	margin: 0;
	padding: 0;
	display: flex;
	flex-direction: column;
	gap: 18px;
}

.tum-support-hub-comment {
	display: flex;
	max-width: 80%;
    width: 50%;
}

.tum-support-hub-comment-inner {
	width: 100%;
	padding: 16px 20px;
	box-shadow: 0 10px 26px rgba(15, 23, 42, 0.08);
	border-radius: 16px;
	display: flex;
	flex-direction: column;
	gap: 10px;
	background-color: #f8fafc;
	border: 1px solid rgba(15, 23, 42, 0.06);
}

.tum-support-hub-comment--customer {
	align-self: flex-start;
}

.tum-support-hub-comment--staff {
	align-self: flex-end;
}

.tum-support-hub-comment--customer .tum-support-hub-comment-inner {
	background-color: #fff9d6;
	border-color: rgba(194, 149, 22, 0.28);
	border-radius: 18px 18px 18px 6px;
	box-shadow: 0 12px 28px rgba(177, 134, 20, 0.14);
}

.tum-support-hub-comment--staff .tum-support-hub-comment-inner {
	background-color: #e8f9ea;
	border-color: rgba(28, 150, 94, 0.3);
	border-radius: 18px 18px 6px 18px;
	box-shadow: 0 12px 28px rgba(16, 122, 72, 0.12);
}

.tum-support-hub-comment-meta {
	display: flex;
	justify-content: space-between;
	align-items: center;
	font-size: 0.8rem;
	text-transform: uppercase;
	letter-spacing: 0.04em;
}

.tum-support-hub-comment-author {
	font-weight: 700;
}

.tum-support-hub-comment-badge {
	display: inline-flex;
	align-items: center;
	margin-left: 0.5rem;
	padding: 0.125rem 0.5rem;
	border-radius: 999px;
	background-color: #1e293b;
	color: #ffffff;
	font-size: 0.7rem;
	text-transform: uppercase;
	letter-spacing: 0.04em;
}


.tum-support-hub-detail-top .tum-support-hub-comment-badge {
    display: inline-flex;
    align-items: center;
    margin-left: 0.5rem;
    padding: 0.125rem 0.5rem;
    border-radius: 999px 999px 0;
    background-color: #1e293b;
    color: #ffffff;
    font-size: 0.7rem;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    width: 120px;
    text-align: center;
    justify-content: center;
    padding: 7px;
    position: absolute;
    top: -40px;
    right: -41px;
}




.tum-support-hub-comment-time {
	color: #94a3b8;
}

.tum-support-hub-comment-content p {
	margin: 0;
	color: #1f2937;
	line-height: 1.7;
}

.tum-support-hub-comment--customer .tum-support-hub-comment-meta {
	color: #9c7a14;
}

.tum-support-hub-comment--staff .tum-support-hub-comment-meta {
	color: #0f5132;
}

.tum-support-hub-comment--staff .tum-support-hub-comment-author {
	color: #0f5132;
}

.tum-support-hub-comment--customer .tum-support-hub-comment-author {
	color: #7c5c0b;
}

.tum-support-hub-comment--staff {
	text-align: right;
}

.tum-support-hub-comment--customer {
	text-align: left;
}

.tum-support-hub-comment--staff .tum-support-hub-comment-content p {
	color: #14532d;
}

.tum-support-hub-comment--customer .tum-support-hub-comment-content p {
	color: #7f6212;
}

.tum-support-hub-login-notice {
	padding: 32px;
	text-align: center;
	background-color: #f8fafc;
	border: 1px dashed rgba(15, 23, 42, 0.2);
	border-radius: 16px;
}

.tum-support-hub-login-notice p {
	margin: 0 0 16px;
	font-size: 1rem;
	color: var(--templines-text-color, #475569);
}

.tum-support-hub-login-notice a {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	gap: 10px;
	padding: 12px 24px;
	background: linear-gradient(135deg, #6366f1 0%, #8b5cf6 100%);
	color: #ffffff;
	border-radius: 999px;
	text-decoration: none;
	font-weight: 600;
	transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.tum-support-hub-login-notice a:hover {
	transform: translateY(-1px);
	box-shadow: 0 12px 20px rgba(99, 102, 241, 0.25);
}

@media (max-width: 768px) {
	.tum-support-hub-form-wrap {
		padding: 28px;
	}
}

.tum-support-hub-tickets-table tr{
    margin-bottom: 2px;
}


.tum-support-hub-ticket-link{
    position: relative;
}

 .tum-support-hub-ticket-subject .tum-support-hub-ticket-link:after{
    border-left: 5px solid #222;
    display: inline-block;
    width: 1px;
    height: 100%;
    content: '';
    position: absolute;
    left: -14px;
    top: 0;
    min-height: 31px;
}

.tum-support-hub-ticket-subject--status-user-replied .tum-support-hub-ticket-link:after{
     border-color: orangered!important;
}

.tum-support-hub-ticket-subject--status-answered a:after{
      border-color: green  !important;
}

.tum-support-hub-ticket-subject--status-in-progress a:after{
      border-color: blue  !important;
}


.tum-support-hub-ticket-subject--status-delay a:after{
      border-color: goldenrod!important;
}




.tum-support-hub-ticket-subject--status-new a:after{
    border-color: #EC6326 !important;
}


.tum-support-hub-ticket-subject--status-closed a:after{
    border-color: #eee !important;
}

.tum-support-hub-ticket-subject--status-closed:not(:hover) , .tum-support-hub-ticket-subject--status-closed + td:not(:hover) , 
.tum-support-hub-ticket-subject--status-closed + td + td:not(:hover),
.tum-support-hub-ticket-subject--status-resolved  ,.tum-support-hub-ticket-subject--status-resolved + td ,.tum-support-hub-ticket-subject--status-resolved + td + td:not(:hover),
.tum-support-hub-ticket-subject--status-answered  ,.tum-support-hub-ticket-subject--status-answered + td ,.tum-support-hub-ticket-subject--status-answered + td + td:not(:hover){
  opacity: 0.25;
}




.tum-support-hub-field__hint a{
    text-decoration: underline;
}

.tum-support-hub-detail-actions{
      display: flex;
    justify-content: space-between;
}


input[type=search]:not(.c-form__input--fill):not(.h-cb), input[type=text]:not(.c-form__input--fill):not(.h-cb), input[type=password]:not(.c-form__input--fill):not(.h-cb), input[type=email]:not(.c-form__input--fill):not(.h-cb), input[type=tel]:not(.c-form__input--fill):not(.h-cb), input[type=number]:not(.c-form__input--fill):not(.h-cb), input[type=url]:not(.c-form__input--fill):not(.h-cb), textarea:not(.c-form__input--fill):not(.h-cb), input[type=radio] + i, input[type=checkbox] + i, select:not(.c-form__input--fill):not(.h-cb), .select2-selection--single, .select2-selection--multiple, .h-input {
    border: 1px solid rgba(148, 163, 184, 0.35) !important;
}



/* Ticket ID column */
.tum-support-hub-col-ticket-id {
    width: 100px;
}

/* Subject column */
.tum-support-hub-col-subject {
    width: auto; /* or specific width */
}

/* Status column */
.tum-support-hub-col-status {
    width: 200px;
}

/* Agent column */
.tum-support-hub-col-agent {
    width: 150px;
}

/* Customer column */
.tum-support-hub-col-customer {
    width: 150px;
}

/* Last Updated column */
.tum-support-hub-col-updated {
    width: 180px;
}

/* Agent Filter */
.tum-support-hub-tickets-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
}

.tum-support-hub-agent-filter {
    display: flex;
    align-items: center;
    gap: 10px;
}

.tum-support-hub-agent-filter label {
    font-size: 0.875rem;
    font-weight: 500;
    color: #0f172a;
    margin: 0;
}

.tum-support-hub-agent-filter select {
    padding: 8px 12px;
    border: 1px solid rgba(148, 163, 184, 0.35);
    border-radius: 6px;
    font-size: 0.875rem;
    background: #fff;
    color: #0f172a;
    cursor: pointer;
    min-width: 200px;
}